YB.STUDIO

NAIL & LASH POLICY

01. APPOINTMENTS & DEPOSITS

A non-refundable deposit is required to secure all appointments. The deposit will be applied toward your service total.

02. CANCELLATIONS & RESCHEDULING

Please provide at least 24 hours’ notice for cancellations or rescheduling. Deposits may be forfeited for late cancellations or no-shows.

03. LATE ARRIVALS

Clients arriving more than 15 minutes late may need to reschedule or have their service adjusted to fit the remaining appointment time.

04. NO-SHOWS

Failure to attend a scheduled appointment without notice will result in the loss of the deposit.

05. NAIL SERVICE WARRANTY

We offer a complimentary fix within 5 days for lifting, chipping, or breakage due to workmanship. Damage caused by accidents, improper care, or picking is not covered.

06. LASH RETENTION

Lash retention varies based on natural lash growth, lifestyle, and aftercare. Refunds are not available for retention issues.

07. FOREIGN FILLS

Fills on work completed by another artist may require a removal and new full set if the existing lashes are not suitable for a fill.

08. REFUND POLICY

Due to the nature of beauty services, all services and products are final sale. No refunds will be issued.

09. GUEST POLICY

To ensure a relaxing experience, please attend your appointment alone unless prior arrangements have been made.

10. AFTERCARE

Following proper nail and lash aftercare instructions is essential for maintaining the quality and longevity of your service.

Thank you for choosing YB.STUDIO ✨
Wake Up Your Beauty